Shipping Policy
Free Standard Shipping orders $59+, couriers available: USPS, DHL, FEDEX
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch in 1-5 business days after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
The following delivery time does not include processing time:
*Please note that Shipping time is estimated and commences from the date of shipping, rather than the date of order.
Country/region |
Shipping Time |
Cost |
United States(except Puerto Rico, Virgin Islands, Guam, Alaska, Hawaii, and the Northern Mariana Islands ), United Kingdom, Germany, France |
9-18 Work Days |
Standard Shipping: US $8.99(Orders 0.00 - 29.99USD) Standard Shipping: US $6.99(Orders 30.00 - 58.99USD) Free Shipping: US $0(Orders over 59.00USD) |
4-10 Work Days |
Fast Shipping: US $19.99 |
|
Kenya, nigeria, South Africa, armenia, Azerbaijan, Bahrain, Bengal, Bhutan, Brunei, Cambodia, India, Indonesia, Israel, Japan, South Korea, Laos, Malaysia, the Philippines, Qatar, Singapore, Thailand, Türkiye, Uzbekistan, Vietnam, Albania, andorra, Austria, Belarus, Belgium, Bulgaria, croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Hungary, Iceland, Ireland, Italy, latvia, Liechtenstein, Lithuania, Luxembourg, Malta, moldova, monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, san marino, Serbia, Slovakia, slovenia, Spain, Sweden, Switzerland, Anguilla, Bahamas, barbados, Belize, Canada, costa rica, cuba, Curacao, dominica, El Salvador, grenada, Guadeloupe, Mexico, Montserrat, nicaragua, Panama, saint lucia, Australia, new Zealand, Niue, Norfolk, Argentina, Bolivia, Brazil, Chile, Colombia, ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay |
5-25 Work Days |
Standard Shipping: US $8.99(Orders 0.00 - 29.99USD) US $7.99(Orders 30.00 - 58.99USD) Free Shipping: US $0(Orders over 59.00USD) |
Please note that your tracking information might not be visible on your account once your order leaves our warehouse since we need to receive this information from the courier and upload it to our system. However, if you cannot see your tracking number within 48 hours of placing your order, please contact us an email at service@the-rose-toy-official.com
Note: We currently don't support shipping anywhere except the countries mentioned above.
ABOUT TAX
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the package reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a package due to import duties or taxes.
We only charge taxes and fees for the following EU countries:
Taxes and fees charged shall be interpreted by the EU organizations
Tips
Affected by shipping peak, there will be some delays in the delivery. The product is still on the way. Any questions, please click to contact us, and we will reply within 24 hours.
Thank you for your patience and understanding.