Member Center
How does it work?
VIP tiers
Rosetoy-official reserves the right to interpret the event, so if you have any questions, please feel free to contact us： service@rosetoy-official.com
FAQs
1.Can I earn points as a guest?
No, you need to have an account and be signed in to earn points on purchases.Checking the link to become a member of us: https://www.rosetoy-official.com/account/register
2.Do I keep points for refunded orders?
No, if you cancel or refund an order, you will lose the points earned from that order. If you’ve already used those points and your balance is insufficient, the equivalent value (100 points = $1) will be deducted from your refund.
3.where can I find my points balance?
Click “Sign Up / Log In” at the top of the current page to view your points balance.
4.Want to know more about my points?
You can also email us at service@rosetoy-official.com
for more information.